About
With the advent of uber like platforms for hail services we got used to enjoying the comfort and sense of security of knowing who we are riding with.
Also to be able to express our views on the quality of a delivered service. Nevertheless there are plenty of situation where we have to resort to the traditional public transport service (yellow taxis) and we want to have the same level of comfort and security.
Although motivated by real world necessity, the aim of this project is purely academic. We want to showcase what was learned in the Holberton School Foundation year with emphasis in back end development. The project was carried out by a team of three in a two week period.
Services
Vehicle average service rating.
Licence plate and boom. On one click get a picture of the quality of the service offered by a given vehicle. An input field for the vehicle licence plate and a search button will get in no time to the vehicle view. There you can find the vehicle and driver info, together with the average rating and reviews. .
Service user reviews.
Read what other users experience with this ride was. This is the service log book. Here you see everything was worthed mention about the particular ride.
Rate and Review the service.
We are all coresponsable of each other's well being. Contribute to the community and let others know about your experience. Help us all to improve the quality and security of public transport.
Experiences
Paula (Public transport service user)
Paula was partying with friends, she had a great time and now is time to get home. It is late in the night and she is concerned about the safety of her drive home. Her friends walk her to the taxi’s collecting point, where she inputs the licence plates of the available vehicles to get their ratings and reviews and for certain vehicles also the drivers info. After filtering for ratings she boards a taxi confidently knowing she get home safe. After getting home safely and comfortably she thanks the driver Pedro and gives him a 5 stars review and a thank you note for the professionalism with which he offered her the transportations service. .
Pedro (Taxi driver)
Pedro is a professional, he has been in the business for 10 years, he takes pride in being a taxi driver. It saddens him that the drivers gilt as whole has such a bad reputation although to his views most fellow drivers colleagues are hard working people. He wants to take an active role improving his profession image. He registers himself as a driver providing his data and picture.
John (Public transport service user parent)
John loves his daughter Camila. He would like to take her everywhere, but due to time constraints that is not possible. So he regularly calls taxis to pick her up and take her to her friends. He is alway anxious about his daughter's safety. With memonto.co he checks the driver’s reviews before letting her board the vehicle. That way he knows who she is riding with.
Mario (Public transport service user)
He is trying to get back home after a long night of work, he is the kitchen chef at a trendy restaurant. He hails a taxi in the street, the driver asks him where he is going, after he tell him, the answer is a denial of service, this direction was not “convenient” for the driver. He is tired of that, transport is public service, and the denial of service although legally punishable is hardly enforced. He notes the vehicle plate and introduces the review in the app. He wishes himself and other users don’t have to get a no for an answer when they want to get home.
Cristina (Shopping mall administration)
She takes care of the shopper's overall experience, of which security is a big part. She hates to hear stories about shoppers being mishandled by the taxi drivers using the shopping mall collecting point. Together with the shopping mall administration they will require drivers using the collecting point to register in momonto.co (the plattform) and to undergo a background check and continuous monitoring. Drivers on return will get the shopping mall endorsement (badge).
